FAQs - FREQUENTLY ASKED QUESTIONS

Why Is Bamboo Better?

Bamboo is considered a grass and is known to be a highly renewable and sustainable resource. Bamboo is environmentally friendly because it grows super-fast, over 3 feet every single day. It is one of the fastest growing plants on the planet so we don't need to worry about running out of it. Also, bamboo grows in close proximity to each other thus ensuring greater volumes in small spaces.

How Do I Take Care Of My Bamboo Toothbrush?

For a comprehensive guide of taking care of your toothbrush, click here to take a look at our blog ‘Comprehensive Guide for taking Care of your Bamboo Toothbrush‘. Here are a few care tips for your bamboo toothbrush.

· After use keep in dry area

· Make sure any tip or part of your toothbrush is not continuously in water for a prolonged period of time

· If you want to store your toothbrush for a longer period, make sure you store it in a moisture free ziplock/airtight bag. Though we recommend using your toothbrush immediately after buying. 

Help! My Toothbrush Bristles Are Falling Out.

It's normal for small amount of bristles to fall out the first few times you use any bamboo toothbrush but if bristles continue to fall out after your first few brushes, please email us atbabystepsforabettertomorrow@gmail.comso we can help you out!

Why Is The Colour Of My Toothbrush Changing Over Time?

Since it is a natural product, do not worry in case of de-colouration. It is completely normal.

​How Do I Distinguish My Toothbrush From The Other Members Of My Family?

We recommend having some family fun drawing, painting or marking your own designs or initials on the bamboo handles.

How Do I Dispose The Packaging?

Our packaging is entirely biodegradable and compostable. It's hard to see the point of an eco-friendly toothbrush when the packaging still goes to the landfill. Better Tomorrow Co.’s products come packaged in recycled kraft paper based packaging.

Where Do You Ship?

Currently, we ship all across India via India Post to support our beloved postwomen and postmen. We will soon be available in more countries. We appreciate your interest and support!

When Will My Order Ship?

Orders will usually be shipped within 2 business days. Our small team is taking extra steps to ensure safety during these times and fulfilment lead times may take up to 10 business days at this time. We process and ship out all orders Monday through Friday, not including holidays. Most packages take 5 -10 days from the ship date to arrive.

I Reached Out Via Email Or Social Media But Haven't Received A Response In Over 2 Business Days! What Is Happening?

We're so sorry to hear this! Please make sure your message was sent to hello@bettertomorrowco.in

We do our best to get back to everyone as soon as possible which usually means within 1 to 2 business days (Monday to Friday, excluding holidays.)

MY QUESTION IS NOT HERE!

We’d be happy to speak with you about any questions or concerns you may have!

Simply email hello@bettertomorrowco.in or reach us through our social media pages – Facebook or Instagram